As part of our business, we also manage blogs for clients. To create new content for these blogs, we often have to research events using websites and social media. A big waste of time occurs when an event listing contains no information about whether there is an entrance price for the event.
When we need to find out whether or not there is an entrance fee, and if so, how much it costs, we usually have to contact the event organizers or the exhibition hosts. If we are doing research during normal business hours, we can typically call them. If we’re researching outside of normal business hours, we have to send an email, or message them on their Facebook page.
Either way, it takes time for us to contact them. On their end, the person answering the phone or responding to emails has to take the time to reply with the information we need. Continue reading